Terms & Conditions

Terms and Conditions

Last updated: 5/3/2018


Welcome to, Al Shahrani International Co. Ltd. BRAFCO.SA is an online store provides items, products and services. When you do visit and shop online through, using BRAFCO and its features. You are a subject to the following conditions of use, please take your time to read them carefully.

The terms used in this document have specific meaning as follows:

"BRAFCO": It is intended to mean Al Shahrani International Co. Ltd. The owner of website. BRAFCO is a trademark registered in Saudi Arabia.

"": Is the website that operated and owned by Al Shahrani International Co. Ltd.

"Al Shahrani International Co. Ltd.": Saudi company Registered in Saudi Arabia.

"Website/store": It is intended -wherever it happens in this agreement- to mean, and any links, pages and tools branched from and that is related to the services provided by is an integral part from the store.

"Client/Customer/user": the party who request service from website, whether it is an individual or an organization.

"Policy/agreement": it is intended to mean the conditions of use policy, which includes all rules, conditions described for the client which governs the way website.

References in this Policy to “we”</>, “our” or “us” (or similar) are references to The references to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

Using the website by the client is considered as a clear agreement to the conditions of use policy, by using our store the client is eligible and entitled on the terms and conditions, please take your time to read them carefully.




Please refer to privacy notice, which govern the use of any services provided by BRAFCO store to understand our practices.

Digital Communication:

The client is agreed to the digital communication ways of E-mail, website banners/posts, as well as all the agreements, commercial posts, data and other communications provided digitally are similar and sufficient to elaborate lawful needs.

BRAFCO might sent emails that might contain commercial activities as well information about changes occurs to BRAFCO website.   The client has the right to request un-subscription to these emails.

Buyer's Protection:

We have a program called "Buyer's protection program" which aims to help the customers to guarantee they receive exactly what they want, this program includes: return and refund policy, money refund, and warranty.

Copyright material:

All content included or made available through such as and not limited to texts, graphic designs, logos, icons, buttons, images, digital downloads, collected data, and software is the property either for BRAFCO store, or its users, or those who prepared the content, and it is protected under copyrights law and under international intellectual property laws.


Anybody who is above 18 years old can register an account in the website, the website have the right to deactivate accounts who belong to people under 18 years old without notice, and commit to clear his account directly after closing the account.

If a user has registered an account as a business establishment, his/her establishment is bound to all terms and conditions.

The user can only use one phone number, or one email to register one account, the website admins have the right to close any accounts linked to more than one phone or email and will clear the account and any pending processes before closing it.

Any user who uses the website should adhere to all laws and regulation that govern E-commerce.

The customer agrees in case he/she violates the terms and conditions that BRAFCO and website have the rights to cancel any buying requests done by him/her, and that the website have no responsibility  in case of doing so.

It is agreed and clearly stated that the user or client doesn't have the right to use BRAFCO store, wither the user is an individual or an organization except for buying items that are offered by BRAFCO store, and any other operation (hacking, advertising, selling or buying illegal or stolen products or any other products that is considered illegal by the laws in kingdom of Saudi Arabia or any other government sector who have the authority to regulate the Electronic commerce), In case this is proved, the member and / or the client puts himself in the risk of legal and personal responsibility and acknowledges that he assumes full legal responsibility and acknowledges that no liability is placed on the site and on

Registration obligation:

            When submitting an application to register for membership on the site, the customer is obliged to disclose specific information and choose a secret username and password to use when signing in to the site. Upon acceptance of the registration application, you will be considered as a member of the site and you have agreed to:


Be responsible for maintaining the confidentiality of your account information and password, and to identify who is allowed to access your account. In the event of any illegal use or breach of account, the site or BRAFCO shall be immediately informed of such use. In the event that the site or BRAFCO is not informed of any illegal use or breach of the customer's account, the site and BRAFCO are not responsible. In no event shall the Site or BRAFCO be liable for any material or moral loss to Customer directly or indirectly as a result of disclosure of User Name or Password.


It is known to the customer that he is the person responsible for maintaining the use of the site with all seriousness and full credibility and is obliged to compensate the site and BRAFCO for any losses resulting from any illegal or illegal use of your account by you or the party of any other person who obtained access keys to your account on the site, Or other using the user name and password, whether delegated by the client or without authorization.


The Customer acknowledges that all information disclosed by him is true, correct, updated and complete information that he expresses and complies with what is required in the Registration Form. If you do not comply with any of the above, the site management and / or has the right to suspend or cancel your membership and to block you from the site. We also reserve the right to cancel any unconfirmed and unsubstantiated accounts, operations or accounts that have been long past inactive.


Conversion of rights and obligations

The User acknowledges and agrees to grant the Site and / or the right to transfer part or all of its rights, benefits, obligations and responsibilities to third parties working with it, without the need to return to you, in accordance with the terms of the User Agreement, Site and / or You may not transfer your benefits, rights and obligations to third parties without prior written permission from the Website and / or, in accordance with the terms and conditions of the User Agreement.


Site policy and conditions of use modifications:

We in Al-Shahrani Int. Co. Ltd. Changes constantly. Therefore, we has the discretion to update any BRAFCO policy at any time without notice. When we do, we might update by email or revise the updated date at the bottom of that policy. Therefore, we encourage Users to frequently check the policy date for any changes to stay informed and aware of our updated policies. You acknowledge and agree that it is your responsibility to review BRAFCO policies periodically and become aware of modifications in case the policies has been updated.


The site has the right to make adjustments to the transaction fees as it deems appropriate. Any amendment will be announced through your e-mail. The amendments may be temporary or continuous, whether on the fees or details of the shipping services, and you must comply with them when they are announced.



Our address:

BRAFCO for Home Appliances

3039 Al Amir Muhammad Ibn Abdul Rahman Branch Road, office# 307

Al Mansourah, Riyadh



Last updated: 5/3/2018